Report an issue

Do you have an issue to report? Please use the following forms:

Water Issue

Water is supplied to the gardens from mid-April through mid-October by the City of Boston.

Water leaks or issues should be reported in a timely manner to water@fenwayvictorygardens.org. Please be specific and supply the following information in your email or use the form below:

  1. Location: please be specific and include Row AND Garden # as best you can. The plot number range for each row is located on markers at either end of the row, and may even be at individual garden posts.
  2. A description of the problem (e.g., pinhole leak, flooding, “geyser-style” spray or broken pipe). This will allow us to assign the appropriate priority to the matter. A picture is worth a thousand words—include a photo!
  3. When (day/approximate time) you noted the leak. This will keep multiple individuals from visiting the same location after the leak has been repaired, taking up the time of our Irrigation crew.

We are not in the Gardens 24/7, but this information will aid us in handling any water issues quickly and efficiently.

Security Issue

The Fenway Victory Gardens are located on City of Boston parkland in the Emerald Necklace. The Gardens are open from dawn to dusk, and the park is patrolled daily by the City of Boston District 4 Police and Park Rangers.

If you observe individuals congregating in the Gardens outside of these hours or observe suspicious behavior or activities, please contact the appropriate City of Boston Departments in a timely manner (please file a written police report where appropriate):

  • City of Boston Police Department (emergency): 911
  • City of Boston Park Rangers (Weekdays, 9am-5pm): 617-635-7383
  • Mayor’s Office/Call Center: 311

If you observe vandalism, please report to the appropriate City of Boston Department based on urgency in a timely manner (please file a written police report where appropriate):

  • City of Boston Police Department (emergency): 911
  • City of Boston Park Rangers (Weekdays, 9am-5pm): 617-635-7383
  • Mayor’s Office/Call Center: 311

In either case, please also send an email to security@fenwayvictorygardens.org
and info@fenwayvictorygardens.org or use the following form.

Please provide as much detail as possible (e.g., date, time, location, description of incident reported, including any description and value of items which may have been damaged or taken). These reports provide FGS with necessary information to render assistance to FGS members and collect data; information collected helps FGS advocate for needed resources.

Our Security Representatives meet monthly to discuss security and safety concerns in and around the gardens. Please visit our events calendar for meeting details and join us—these meetings are open to all FGS members and to the public!

Thank you for your help!

 

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